DailySpins Privacy Policy

At DailySpins Casino, we take your privacy seriously and this policy explains how we collect, use, store and protect your personal data when you visit our site, create an account, or play at DailySpins. We are operated by Novatrix SRL, registered in Costa Rica, and licensed by the Government of the Autonomous Island of Anjouan under licence No. ALSI-202508056-FI2. By registering with us or using DailySpins casino services, you agree to the practices described below.

Information We Collect

We collect personal data at several stages of your relationship with us, starting from registration and continuing throughout your use of our platform. Our aim is to gather only what is necessary to provide our services, comply with licensing obligations, and protect both you and us from fraud.

• We collect registration details such as your name, date of birth, email address, phone number and country of residence.
• We record your gaming activity, including deposits, withdrawals, bets, bonuses claimed and wagering history.
• We gather payment information linked to the deposit and withdrawal methods you use, such as Visa, Mastercard, Apple Pay, Google Pay, Interac, or cryptocurrency wallet addresses.
• We store identity verification documents submitted during KYC checks, including passport details, identity cards, proof of residence and source-of-funds statements.
• We automatically collect technical data such as your IP address, device type, browser version and session logs.
• We log your communications with our support team through live chat or email.

How We Use Your Data

Our purpose in collecting this information is to operate DailySpins Casino safely, legally and efficiently. We at DailySpins use your data to verify your identity, process deposits and withdrawals, detect VPN use or IP overlaps between accounts, and prevent fraudulent or duplicate registrations. We also use your data to tailor promotions such as the welcome bonus, DailyLotto tickets, Daily Drop prizes, and VIP Club rewards to your account.

Here at DailySpins, we rely on your data to meet our regulatory obligations, including anti-money-laundering checks and responsible gambling monitoring. We may also use your contact details to send service notifications, security alerts, or marketing communications, from which you may unsubscribe at any time.

Identity Verification and KYC

Before processing any payout, we may require identity verification. Our policy requires documents in Latin or Cyrillic script; where this is not possible, we request a video verification showing you presenting the relevant documents. If you cannot provide these documents within the stated deadline, or if discrepancies arise between your documents and your account data, we reserve the right to close your account and confiscate the funds. Winnings may be forfeited if KYC is not completed within 40 days of our request, and if we cannot reach you by email or phone within two weeks of a withdrawal request, your account will be locked.

Sharing of Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us operate DailySpins Casino, including:

• Payment processors handling deposits and withdrawals in fiat and cryptocurrency.
• Identity verification and anti-fraud service providers.
• Game providers such as Evolution, Pragmatic Play, Hacksaw Gaming, Play'n GO and others listed in our game library, where technically required for gameplay.
• Regulatory authorities, including our licensing body in Anjouan, where legally required.
• IT and hosting providers who support our website, mobile browser platform and installable app.

We require all third parties we work with to maintain appropriate security standards and to use your data only for the purposes we specify.

Data Security

At DailySpins Casino, we apply technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. We encrypt sensitive information during transmission and restrict internal access to data on a need-to-know basis. Despite these measures, no system is completely secure, and we encourage you to use strong passwords and avoid sharing your login credentials.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality. For more details, please refer to our separate cookie policy.

VPN Use and IP Monitoring

We monitor IP addresses as part of our commitment to fair play and fraud prevention. You confirm upon registration that you are not using a VPN. If we detect an overlap of IP addresses between two or more accounts, we may confiscate funds and suspend access, and this decision is final and not subject to appeal.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Transaction records, KYC documents and communication logs may be retained for extended periods as required under our licensing framework.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your data, subject to our legal retention obligations.
• Object to or restrict certain types of processing, such as marketing communications.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact our support team, available 24/7 via live chat or email at [email protected].

Restricted Jurisdictions

Our services are not available to residents of Australia, Austria, Belarus, Comoros, Cyprus, France, Georgia, Germany, Iran, Malta, Myanmar, Netherlands, North Korea, Poland, Russia, Spain, the United Kingdom, the United States of America, and their territories. If you access DailySpins Casino from a restricted jurisdiction, we reserve the right to suspend your account and withhold any associated funds.

Children's Privacy

We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of DailySpins after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, our support team is available around the clock. You can reach us via live chat on our site or by emailing [email protected]. We also maintain community channels on Twitter, Telegram, Discord, Instagram and Facebook where you can stay updated on our privacy practices and other policies.